Please note that our products are offered at wholesale cost to retailers with a valid sales permit ID for resale only. Generally, our wholesale products are priced 40-50% below our MSRP.
To open a wholesale account please email [email protected] with the subject "wholesale". Please provide your company name, address, phone number, EIN, and Sales and Use Tax ID.
Once your wholesale account has been approved, you will be emailed a unique discount code to use at checkout. This code will apply the wholesale discount to your orders.
Product Minimums: Wholesale orders require a minimum of $100.
Order Fulfillment: Fulfillment typically takes 2-3 weeks depending upon supply levels. If all items in your order are in stock and ready, you should receive your order within 2-3 weeks unless expedited shipping is selected. Back-ordered items will be fulfilled as soon as they are back in stock. Please specify if you would like items to be sent as they are ready, or held until the order can be shipped in full. Additional shipping fees may apply.
Shipping and Handling: Shipping charges quoted in your order are based on the total weight of the products chosen via FedEx Ground. All orders will have Delivery Confirmation added. If you would like expedited shipping, please notify us in the comments field when you place your order. If you want us to use your shipping account, please include all necessary account info with your order.
Wholesale Payments: Orders must be paid for in full in U.S. currency before shipment. At this time, we do not offer Net 30. We accept all major credit cards, checks (with a 10-day hold for processing), and PayPal. Returned checks due to insufficient funds will be charged a $25 fee. Credit Card charges will appear on your statement as Flora Fauna Art.
Wholesale Returns and Restocking Fees: We stand behind our products and want to maintain a great relationship with our retailers. All retail orders come with a 30-day money-back guarantee. Items must be in resalable condition. Return the merchandise with the original invoice and a note stating your reason for return and we’ll gladly refund your purchase price. Shipping & handling charges are not refundable, and a 15% re-stocking fee will be deducted from the refund.
Lost, Incorrect, or Damaged Goods: If your merchandise is damaged or incorrect upon arrival, save all contents and packing materials and contact us within 3 business days after its arrival and we will work to correct the order.
Canceling/Changing Your Order: You may contact us as soon as possible to see if your order has already started to be processed. If it has not, we will be more than happy to make changes to it within 24 hours.
Product Samples: Sample items are available for those individuals who wish to try out our products before ordering. We will provide the requested samples at wholesale costs. Just let us know which products you are interested in and we will get them right out to you. If you are local to Santa Cruz, CA, or the Monterey Bay Area, we are happy to drop off sample baskets on loan. Each basket is stocked with one of our items.
Consignment Terms: Consignment terms are available to well-qualified accounts local to the Monterey and San Francisco Bay areas. Our standard consignment terms are a 60/40 split (40% of the retail price paid to the retailer) paid no less than quarterly.